Privacy Policy

1. Owner and Data Controller

The controller responsible for the data processing is:

ip.labs GmbH
Schwertberger Str. 16
53177 Bonn
+49 228 18479 - 0
Contact: info@iplabs.com

You can contact our data protection officer as follows:

Data Protection Officer
Schwertberger Str. 16
53177 Bonn
Germany
+49 228 18479 - 0
E-Mail: privacy@iplabs.com

2. Shopify App

When you install PrintKit, we are automatically able to access certain types of information from your Shopify account:

  • User information: Store owner's name, Email address, Store Address, Phone
  • Store information: Store domain, Shopify plan, Products, Orders
  • Activity status of our product: install, uninstall, upgrade, downgrade
  • Browser and Operating system that uses our app

This information will only be used for product operation and customer services such as support or customization. We do not display this information publicly or use it for personal purpose. We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

PrintKit may collect statistics about the behavior of visitors to its website https://getprintkit.com its sub-domains, or https://app.printkit.io for research purpose only. We do not display this information publicly or provide it to others.

We do not store any information of your customers beyond that required for generating a print-ready file for an order.

We do NOT collect data of your payment method or your customers' payment, nor do we have any permission to see or take action on.

Email marketing: When you install a product of PrintKit, you agree to provide us your email address and we may send you emails about product instructions, new products, promotion and other updates. You can always unsubscribe from our email system or contact support@getprintkit.com to opt-out of all services.

3. Use of Third-party tools

In order to provide our services and to be able to continuously improve them, we rely on the services of the following third party providers, through whom personal data may also be processed. We have selected these third-party providers carefully and in accordance with the provisions of the DS-GVO.

It is possible that third-party content, such as videos from YouTube, map material from Google Maps, RSS feeds or graphics from other websites may be integrated within this online offer. This always presupposes that the providers of this content (hereinafter referred to as "third-party providers") are aware of the IP address of the user. Without the IP address, they would not be able to send the content to the browser of the respective user. The IP address is therefore required to display this content. We make every effort to use only such content whose respective providers use the IP address only to deliver the content. However, we have no influence on this if the third-party providers store the IP address for statistical purposes, for example. As far as we are aware of this, we inform the users about it.

a. YouTube

This website uses the YouTube service to embed videos in the page. The operator of the software of the necessary plugin is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with embedded YouTube videos using the YouTube plugin, a connection to YouTube servers is established. This tells YouTube which pages you visit.

If you start a video, the operator uses cookies which collect data on user behavior.

Further information on data protection at "YouTube" can be found in the operator's privacy policy (https://policies.google.com/privacy?hl=en)

4. Rights of Data Subjects

If personal data are processed by ip.labs GmbH as the responsible party, you as the data subject have certain rights under Chapter III of the DS-GVO, depending on the legal basis and purpose of the processing, in particular the right to information (Art. 15 DS-GVO), the right to correction (Art. 16 DS-GVO), the right to deletion (Art. 17 DS-GVO), the right to restrict processing (Art. 18 DS-GVO), the right to data transferability (Art. 20 DS-GVO), and the right to object (Art. 21 DS-GVO). If the processing of personal data is based on your consent, you have the right to revoke this consent under data protection law pursuant to Art. 7 III DS-GVO.

To assert your rights as a data subject in relation to the data processed for the operation of this website, please contact the data protection officer of ip.labs GmbH (see Item 2.). Please note that in order to assert your rights as a data subject arising from the processing of your data by us as a processor commissioned by our customers, you should contact the data protection officer directly. We reserve the right not to answer such inquiries or to pass them on to the company in question.

5. Right of Appeal

We would like to point out that, in accordance with Art. 77 of the DS-GVO, you have the right to complain to the supervisory authority if you believe that your personal data is not being processed lawfully by us.

6. Right of Objection

You can object to the use of your data by using the appropriate opt-outs.

7. Final Clauses

ip.labs reserves the right to amend this privacy policy at any time to ensure that it always complies with current legal requirements or to implement changes to the services in the privacy policy, e.g. when new services are introduced or changes are made to the website. The new Privacy Policy will then apply when you return to this website.